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After the order is been approved and processed all cancellations will receive a 25% restocking fee.
Returns of merchandise must be approved by Smartloadusa.com Customer Support team, and must be preceded by an honored dispute. Any attempt to rescind a payment or return items prior to an authorization by Smartloadusa.com will result in a delay of claim resolution, and may adversely impact the client ability to transact on our website. Unauthorized returns will be refused at delivery. When a return is authorized, Smartloadusa.com does a full inspection of all merchandise upon return and Items must be returned in the original manufacturer’s packaging, must be the same as when shipped out to the customer to be eligible for refund. The item must be currently carried on our website , close outs, discontinued items, damaged, or partial returns will not be accepted. Customers must pay the return shipping cost.